Tag: Safaricom

Safaricom CEO Bob Collymore

Diving Into Safaricom Limited’s 2017 Financials Report

Early this morning, Safaricom Limited made public their financials report for the year 2016/2017. The report included the announcement of M-Pesa 1 Tap, which...
mobile money

Cross-Network Mobile Money Transfer Could Reach Kenyans Sooner Than we Thought

Mobile money interoperability in Kenya is coming in the next three months. According to Business Daily, an agreement was reached on Thursday (4th May,...

Safaricom Set to Launch Lipa Na M-Pesa Card as Rumours of a Stand-alone Payments Service Resurface

We rely so much on M-Pesa that the government now sees the service as a liability in the unfortunate case that it goes offline. Since...
Roaming Charges

Check Out How Ridiculously Expensive Roaming Charges Can Get For Kenyans on Safaricom and Airtel

Whether you are travelling for business purposes or pleasure, the costs of maintaining communication ties with clients and friends are prohibitively expensive. In a...

How Much Do You Rely On Mpesa?

Just how much did the Safaricom outage that occurred the other day impact on your daily routine such as your interactions and businesses? Admittedly,...

Kenyans On Twitter Make Fun Of Safaricom’s Network Outage

Today has not been a good day for Safaricom subscribers. Since morning, Safaricom subscribers experienced an outage of service, ranging from making voice calls...
Safaricom House

Safaricom Set Back a Possible KES 40 Million Revenue Loss in Morning Network Outage

Safaricom's network outage impact on core services Mpesa, SMS, voice, data and enterprise services dealt a blow to their revenues.

Here Is A Way To Opt Out Of Safaricom Promotional Texts

It may not have the same prominence it had a while back, but SMS is still relevant today. Unlike the apps we have today...
Safaricom Tunukiwa

Safaricom is at it Again With Personalized Tunukiwa Daily Offers: Did They Get it Right This Time?

If you thought the price wars between Kenyan telcos was over, you thought wrong. After Airtel announced their "Tubonge Bundles" targetted at offering cheap...

Second Quarter Statistics Report for FY 2016/2017: Mobile Money Transfer and Number Portability

The Communications Authority of Kenya (CA) revealed the ICT statistics for the second quarter of the 2016/2017 Financial Year. You can find the analysis...

Telkom Kenya Outs Free Amkia MBundle For Early Risers

Telkom Kenya, which plans to drop the Orange Kenya name, has introduced a mobile data subscription called Amkia MBundle. Based on its name, the 50MB bundle package will...

Here are Five of the Best April Fools’ Tech Pranks of 2017

Saturday was April Fool's day, if you did not get the memo. As usual, tech companies did not let the opportunity pass them by. You...

Safaricom to Drop Lipa Na M-Pesa Charges, Increases Billable Transaction Limit to Ksh. 200

At the FT Africa Payments Innovation Summit being held in Nairobi today, Safaricom's CEO, Bob Collymore has announced that the company is increasing M-Pesa...

Everything Wrong With Safaricom Flex Bundle and Why “The Hustler” May Still Prefer Unliminet

March 22, 2017, Safaricom unveils a new bundle aimed at "the hustler". Dubbed Flex, this new bundle would let Safaricom customers buy Flex units...

My Safaricom App For Android Gets Revamp, Adds MPESA Services

MySafaricom app gets an update where it adds MPESA services

Safaricom Introduces FLEX, a New Bundle Aimed at “The Hustler”

Two weeks ago, we gave you an insider scoop that Safaricom was working on a new product dubbed "FLEX for hustlers". We got wind...

Kenya’s Competition Watchdog Wants Safaricom to Lower its USSD Charges for Mobile Banking Services

The Competition Authority of Kenya (CAK), has compelled Safaricom to lower and publicly disclose its third-party mobile banking service charges, in a move that...
Ngene B Gituku

Communications Authority of Kenya (CA) Explains the Competition Clause in Telecommunications

The Communications Authority's responsibility of monitoring competition is motivated by the need to protect ICT users from unfair business practice - Ngene
Mpesa banks

Can Kenyan Banks End Mpesa’s Dominance with PesaLink?

Since Kenyan banks lost to Mpesa in 2006, their sole strategy has been to catch up. Kenyan banks are running out of ideas, resorting to copying Mpesa.

KPMG Dissects M-PESA’s Social Value As The Platform Hits 10 Years

A new ‘True Earnings’ Report by KPMG, finds that customers have, by far, been the largest financial beneficiaries of the M-PESA platform. KPMG performed an...
Dr. Kamal Bhattacharya

iHub CEO Kamal Bhattacharya to Leave for Safaricom Project

iHub CEO and Research Scientist Kamal Bhattacharya to leave iHub for Safaricom Innovation Hub which is opening soon.

Kenya Government Opposes Proposal to Break Up M-Pesa From Safaricom

Towards the end of last month, a report by Analysys Mason, a firm that was hired by the Communications Authority of Kenya to look at...

The Ripple Effect of Facebook’s Express Wi-Fi in Kenya

“I cannot comment on that but if Kenya is a good fit, we shall definitely consider offering to launch it here” - Ime Archibong, Facebook’s...

Report Recommends M-Pesa to be Detached From Safaricom to Reduce Market Dominance

The Communications Authority of Kenya (CA) hired Analysys Mason - an independent international consultant - to look at the country’s telecommunication and broadcasting industry on market...
smartphone in Kenya

Kenyas Mobile Subscriptions Drop in Latest Regulator Quarterly Report

Kenya's Communication Authority has published the quarter 3 2016 Telecommunication sector statistics report for the quarter ending September. As usual the report compares a quarter...
safaricom mpesa api

Safaricom planning to Release holistic M-Pesa API for Developers

The M-Pesa API to be released in 2017 will have expanded capabilities to accommodate various platforms developers use.
Ronald Webb, Director Financial Services Safaricom

Safaricom’s M-Pesa Kadogo: What is the Bigger Picture?

Why Safaricom Scrapped Charges for Transactions Below Kshs. 100 with M-Pesa Kadogo
Voice calling

The Latest Ruling on Skiza Tunes Derails Efforts to Pay Artistes Better Royalties

The Achilles heel for local musicians has been payment of royalties for their music. We are used to perennial complaints by musicians that they...
Unsubscribe to Safaricom Premium services

Cheza Games Refunds Safaricom Customers for Illegal Gaming Subscriptions

Have you ever found yourself trapped in a premium service that you didn’t know how you signed up to? Or you even are sure...

Huawei and Safaricom Mark 14-Year Partnership With Discounts on Select Mobile Devices

Chinese network and telecommunications solutions company, Huawei, and Safaricom, Kenya's leading mobile network operator are this week celebrating 14 years of their partnership in...

Recent stories