Tag: Safaricom

Mpesa

To Fight Fraud, M-Pesa Agents Will Now Use Photo Identification on All Transactions

"Hello, please nitumie zile pesa kwa hii number, usitume kwa ile yangu sababu imeblock mpesa", all M-Pesa users have at one point received such...
CA Kenya

Safaricom Refuses to Install Kenya’s Communications Authority Device Management System

A few weeks ago, the Communications Authority of Kenya (CA) explained why it wants the Device Management System (DMS) installed – and the reason was...

Mobile Use Soars in Kenya, 99 Percent Internet Subscribers are on Mobile

A peek into the Sector Statistics Report for the third quarter of 2016/17 that was summarized by the Communications Authority of Kenya (CA) reveals...
Roaming Charges

Highest Roaming Traffic From Uganda According To Third Quarter Sector Statistics Report, 2016/17

One of the Communication Authority of Kenya’s (CA) mandate is to police the ICT industry in the country and give the public an overview...

KCB is Safaricom’s Second Trust Account Holder for Its M-PESA Services

Safaricom and Kenya Commercial Bank (KCB) Group have struck a deal that will make the banking institution a trust account holder for the telco’s...
Safaricom New Logo

Safaricom Set To Perform Third Major Upgrade On M-PESA From 30th June

Kenya’s Number 1 operator Safaricom has announced that it will perform a key upgrade on its wildly popular M-PESA platform for the next three...
Consumer Wallet

Safaricom and mSurvey Launch Consumer Wallet To Measure Kenya’s Cash and Digital Economy

Safaricom, which has been working together with mSurvey, has launched a solution called Consumer Wallet, an online, mobile platform that uses SMS to map...
Music Streaming

Safaricom Will Launch a Music Streaming App in July But Will You Use It?

Mobile operator Safaricom will launch a music streaming service app in July. The service hopes to offer a platform for music artist to upload and...
Safaricom New Logo

Safaricom Teased Their New Logo on Twitter and Things Went Downhill from There

Following the repositioning of Safaricom from a telecommunications brand to a “digital lifestyle enabler”, the company went ahead to update its new logo on...

Safaricom Undergoes brand Repositioning with a New Logo and Tagline to go with it

Safaricom Limited on Saturday night, at an all-white invite-only party, officially ditched their long-time tagline "the better option" for a more subtle one, "Twaweza". Alongside...

Safaricom Takes Its Fifth Regional Office to Nyeri and Retail Shop in Nanyuki

A few days ago, Safaricom opened its fourth regional headquarters in Kisumu. In the same spirit, the telco has opened another office in Nyeri,...
Safaricom 2G/3G/4G signal strength in Kenya

OpenSignal Maps Shows The Signal Strength Users Experience Between Different Carriers In Kenya

OpenSignal has maps showing the signal strength between different carriers in a country and in this case we featured Kenya
Safaricom House

Safaricom Opens Fourth Headquarter in Kisumu, Starts Rolling Out FTTH Solutions to Residents

Local telecommunications company Safaricom has opened another main office in Kisumu, which makes it the fourth regional headquarter after those in Mombasa, Nakuru and...
Safaricom Technology Lab

Safaricom Spent 200 Million Shillings to Set Up Kenya’s First Telecommunications Lab

Safaricom has just announced the completion of Kenya's first telecommunications lab at a cost of Ksh. 200 Million. The lab is located at Safaricom...

Nigerien National Claims He Triggered Safaricom Outage that Caused Public Outcry on April 24

Exactly one month ago, Safaricom experienced a countrywide system outage that affected its core services, including Voice, SMS, Data, M-Pesa and Enterprise services. The...
Android vs iOS

Data Saving Tips: Understanding How Your Smartphone Works

We all long for the day that we won’t be crying foul over our data mysteriously disappearing. Technically speaking, there’s no way that your...
Okoa Jahazi Legal

Safaricom’s Okoa Jahazi Users Term the 10% Interest Illegal, Demand for Compensation

Some Safaricom clients are unhappy about the telco's Okoa Jahazi service, which is why they have sued the company for breaching banking laws. Okoa Jahazi...
Safaricom House

South Africa’s Telco Vodacom to Hold 35 Percent Stake at Safaricom Limited

UK-based Vodafone Group PLC has proposed a transfer of 35 percent of its indirect shares in Safaricom to South Africa's Vodacom Group Ltd. Please note that...
mobile phone usage

Guide: How to Choose the Right Data Plan for Your Internet Needs

It is obvious that our dependence on smart devices is personal, and we strive to squeeze the most out of them through phone calls...
Communication Authority oof Kenya

Communications Authority of Kenya (CA) Awards JTL 4G Frequency Spectrum on Questionable Terms

The Communication Authority of Kenya (CA), which is in charge of regulatory policing for the ICT sector in the country is under scrutiny after...
phonecall

Safaricom FY2017: Incoming Voice and SMS Revenue Decline

To no one's surprise, voice and data aren't doing as good as they were a few years ago. 2017's Safaricom's financials have revealed that...
M-Pesa 1 Tap Card

Making Payments with M-Pesa 1 Tap Will Focus On Speed and Ease of Use

The announcement of Safaricom’s new MPESA-based solution, M-Pesa 1 Tap is aiming to be a game changer in payment services for M-Pesa users. Generally speaking, this is a bold...
smartphone use

Safaricom FY2017: Data and M-Pesa Were Safaricom’s Biggest Earners

According to the just released financials, Safaricom's gains have been attributed to Data services and M-Pesa. Gone are the days that telcos would make...
Safaricom CEO Bob Collymore

Diving Into Safaricom Limited’s 2017 Financials Report

Early this morning, Safaricom Limited made public their financials report for the year 2016/2017. The report included the announcement of M-Pesa 1 Tap, which...

Cross-Network Mobile Money Transfer Could Reach Kenyans Sooner Than we Thought

Mobile money interoperability in Kenya is coming in the next three months. According to Business Daily, an agreement was reached on Thursday (4th May,...

Safaricom Set to Launch Lipa Na M-Pesa Card as Rumours of a Stand-alone Payments Service Resurface

We rely so much on M-Pesa that the government now sees the service as a liability in the unfortunate case that it goes offline. Since...
Roaming Charges

Check Out How Ridiculously Expensive Roaming Charges Can Get For Kenyans on Safaricom and Airtel

Whether you are travelling for business purposes or pleasure, the costs of maintaining communication ties with clients and friends are prohibitively expensive. In a...
Mpesa

How Much Do You Rely On Mpesa?

Just how much did the Safaricom outage that occurred the other day impact on your daily routine such as your interactions and businesses? Admittedly,...

Kenyans On Twitter Make Fun Of Safaricom’s Network Outage

Today has not been a good day for Safaricom subscribers. Since morning, Safaricom subscribers experienced an outage of service, ranging from making voice calls...
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