Tag: Safaricom

M-Pesa 1 Tap Card

What Happened to Safaricom’s M-Pesa 1Tap?

Four months ago, as M-Pesa was announcing its financials, the company took that opportunity to announce the coming of age of their new M-Pesa solution,...

Safaricom Discontinues PrePay Roaming Top Up Service in East Africa

Mobile operator Safaricom has put an end to prepay roaming top-up services. This comes after the telecommunications company said that there are better options...

Safaricom is Planning to Expand its Business to Regional Africa with eCommerce as its Top Priority

Kenya’s top mobile phone carrier Safaricom has big plans for the future. In its pipeline is a plan to put its business in a...
safaricom mpesa upgrade

Safaricom is Planning Another MPESA Upgrade This Week

MPESA is one service that we get to enjoy using on the Safaricom network. Due to its importance, the platform needs to be serviced...
Safaricom New logo

Safaricom Appoints New Directors as it Moves to Embrace Diversity

In a bid to enhance shareholder value, Safaricom has announced the appointment of Mohamed Shameel Aziz Joosub and Linda Watiri Muruiki to its board as...

Communications Authority of Kenya Pockets KES 311.6 Million in Penalties from Operators for Poor Service

In a period spanning over a year since Kenya’s ICT watchdog Communications Authority (CA) consulted the public about its new laws that were clearly...

Safaricom’s M-TIBA Product Blooms with Increased Sign ups and Awards in Tow

Telco Safaricom continues to diversify its business model with different products that are accompanied by a fair amount of success. While we are eagerly...

Former NACADA Chairman, John Mututho, Sues Safaricom, WhatsApp and Google for Defamation

Hon. John Mututho, a Kenyan politician, former Naivasha Member of Parliament and immediate former National Authority for the Campaign against Alcohol and Drug Abuse...

What Safaricom’s Updated MPESA APIs Mean for Businesses

On August 1, Safaricom announced that it was going to take a more elementary and unchallenging approach for businesses to integrate M-PESA into their...
Safaricom New logo

Safaricom to Get Into General E-commerce with Launch of Masoko

By now you should know the trend, if it's Safaricom and I'm the author, it's probably a rant, a leak or on the rare,...
Mpesa

To Fight Fraud, M-Pesa Agents Will Now Use Photo Identification on All Transactions

"Hello, please nitumie zile pesa kwa hii number, usitume kwa ile yangu sababu imeblock mpesa", all M-Pesa users have at one point received such...
CA Kenya

Safaricom Refuses to Install Kenya’s Communications Authority Device Management System

A few weeks ago, the Communications Authority of Kenya (CA) explained why it wants the Device Management System (DMS) installed – and the reason was...

Mobile Use Soars in Kenya, 99 Percent Internet Subscribers are on Mobile

A peek into the Sector Statistics Report for the third quarter of 2016/17 that was summarized by the Communications Authority of Kenya (CA) reveals...
Roaming Charges

Highest Roaming Traffic From Uganda According To Third Quarter Sector Statistics Report, 2016/17

One of the Communication Authority of Kenya’s (CA) mandate is to police the ICT industry in the country and give the public an overview...

KCB is Safaricom’s Second Trust Account Holder for Its M-PESA Services

Safaricom and Kenya Commercial Bank (KCB) Group have struck a deal that will make the banking institution a trust account holder for the telco’s...
Safaricom New Logo

Safaricom Set To Perform Third Major Upgrade On M-PESA From 30th June

Kenya’s Number 1 operator Safaricom has announced that it will perform a key upgrade on its wildly popular M-PESA platform for the next three...
Consumer Wallet

Safaricom and mSurvey Launch Consumer Wallet To Measure Kenya’s Cash and Digital Economy

Safaricom, which has been working together with mSurvey, has launched a solution called Consumer Wallet, an online, mobile platform that uses SMS to map...
Music Streaming

Safaricom Will Launch a Music Streaming App in July But Will You Use It?

Mobile operator Safaricom will launch a music streaming service app in July. The service hopes to offer a platform for music artist to upload and...
Safaricom New Logo

Safaricom Teased Their New Logo on Twitter and Things Went Downhill from There

Following the repositioning of Safaricom from a telecommunications brand to a “digital lifestyle enabler”, the company went ahead to update its new logo on...

Safaricom Undergoes brand Repositioning with a New Logo and Tagline to go with it

Safaricom Limited on Saturday night, at an all-white invite-only party, officially ditched their long-time tagline "the better option" for a more subtle one, "Twaweza". Alongside...

Safaricom Takes Its Fifth Regional Office to Nyeri and Retail Shop in Nanyuki

A few days ago, Safaricom opened its fourth regional headquarters in Kisumu. In the same spirit, the telco has opened another office in Nyeri,...
Safaricom 2G/3G/4G signal strength in Kenya

OpenSignal Maps Shows The Signal Strength Users Experience Between Different Carriers In Kenya

OpenSignal has maps showing the signal strength between different carriers in a country and in this case we featured Kenya
Safaricom House

Safaricom Opens Fourth Headquarter in Kisumu, Starts Rolling Out FTTH Solutions to Residents

Local telecommunications company Safaricom has opened another main office in Kisumu, which makes it the fourth regional headquarter after those in Mombasa, Nakuru and...
Safaricom Technology Lab

Safaricom Spent 200 Million Shillings to Set Up Kenya’s First Telecommunications Lab

Safaricom has just announced the completion of Kenya's first telecommunications lab at a cost of Ksh. 200 Million. The lab is located at Safaricom...

Nigerien National Claims He Triggered Safaricom Outage that Caused Public Outcry on April 24

Exactly one month ago, Safaricom experienced a countrywide system outage that affected its core services, including Voice, SMS, Data, M-Pesa and Enterprise services. The...
Android vs iOS

Data Saving Tips: Understanding How Your Smartphone Works

We all long for the day that we won’t be crying foul over our data mysteriously disappearing. Technically speaking, there’s no way that your...
Okoa Jahazi Legal

Safaricom’s Okoa Jahazi Users Term the 10% Interest Illegal, Demand for Compensation

Some Safaricom clients are unhappy about the telco's Okoa Jahazi service, which is why they have sued the company for breaching banking laws. Okoa Jahazi...
Safaricom House

South Africa’s Telco Vodacom to Hold 35 Percent Stake at Safaricom Limited

UK-based Vodafone Group PLC has proposed a transfer of 35 percent of its indirect shares in Safaricom to South Africa's Vodacom Group Ltd. Please note that...
mobile phone usage

Guide: How to Choose the Right Data Plan for Your Internet Needs

It is obvious that our dependence on smart devices is personal, and we strive to squeeze the most out of them through phone calls...
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