Tag: Safaricom

KCPE 2017

Safaricom and Challa Limited to Refund Overbilled Subscribers Affected by KCPE Short Code Hiccup

There was a time when national examination results could take up to two days for students to know how they performed. However, this changed...
Sateesh Kamath, Chief Finance Officer

Safaricom is Leveraging its Services and Product Portfolio to Win at Kenya’s Digital Revolution

Earlier today, Safaricom announced its Half Year Results as of September 30. Other than the usual bar graphs and charts that showcased the company’s...
Masoko

Masoko, Safaricom’s E-Commerce Platfrom, Set to Launch on November 16

During its Half Year Results announcement, Safaricom took it upon themselves to introduce their next big innovation, Masoko. Masoko is an e-commerce platform that...
safaricom ceo bob collymore medical leave

Safaricom CEO Bob Collymore Takes Indefinite Medical Leave

Safaricom today has announced that their CEO, Bob Collymore has started medical leave to receive "specialized treatment" for a number of months. To fill the...
Voting Queues

Safaricom to Handle Transmission of Results in Repeat Polls for 22 Counties, Telkom and Airtel to Share the Rest

Tomorrow, Kenyans from all walks of life will take a walk to respective polling stations and exercise their democratic duty in choosing a President...
Safaricom end month offers

Safaricom Smartphone End Month Offers are Another Chance to Try out Showmax

Safaricom end month offers come with a free data bundle and a Showmax voucher to experience video on demand. Grab the deals.

Safaricom is Changing the Dynamics of Customer Service Through Social Media

A few years back, the only way to get in touch with a Safaricom customer service agent was by dialing 100 on your Safaricom...
Safaricom House

Safaricom Dodges a KES 400 Million Penalty from Kenya’s Communications Authority (CA) for Outage

A few months ago, precisely April 24, Kenya’s Number 1 mobile operator Safaricom experienced a countrywide network outage that started at around 9 in...

Safaricom Unwraps M-Pesa 1Tap in Nairobi and Other Major Cities in Kenya

On May 10, 2017, Safaricom announced that they had been working on a new payments solution that would make it easier and seamless for...

Kenya’s Opposition Coalition Accuses Safaricom, OT-Morpho and IEBC of Colluding to Rig the Elections

Just the other day, Kenya's electoral body, IEBC (Independent Electoral and Boundaries Commission) announced that they had made some changes to the ICT infrastructure...
M-Pesa 1 Tap Card

What Happened to Safaricom’s M-Pesa 1Tap?

Four months ago, as M-Pesa was announcing its financials, the company took that opportunity to announce the coming of age of their new M-Pesa solution,...

Safaricom Discontinues PrePay Roaming Top Up Service in East Africa

Mobile operator Safaricom has put an end to prepay roaming top-up services. This comes after the telecommunications company said that there are better options...

Safaricom is Planning to Expand its Business to Regional Africa with eCommerce as its Top Priority

Kenya’s top mobile phone carrier Safaricom has big plans for the future. In its pipeline is a plan to put its business in a...
safaricom mpesa upgrade

Safaricom is Planning Another MPESA Upgrade This Week

MPESA is one service that we get to enjoy using on the Safaricom network. Due to its importance, the platform needs to be serviced...
Safaricom New logo

Safaricom Appoints New Directors as it Moves to Embrace Diversity

In a bid to enhance shareholder value, Safaricom has announced the appointment of Mohamed Shameel Aziz Joosub and Linda Watiri Muruiki to its board as...

Communications Authority of Kenya Pockets KES 311.6 Million in Penalties from Operators for Poor Service

In a period spanning over a year since Kenya’s ICT watchdog Communications Authority (CA) consulted the public about its new laws that were clearly...

Safaricom’s M-TIBA Product Blooms with Increased Sign ups and Awards in Tow

Telco Safaricom continues to diversify its business model with different products that are accompanied by a fair amount of success. While we are eagerly...

Former NACADA Chairman, John Mututho, Sues Safaricom, WhatsApp and Google for Defamation

Hon. John Mututho, a Kenyan politician, former Naivasha Member of Parliament and immediate former National Authority for the Campaign against Alcohol and Drug Abuse...

What Safaricom’s Updated MPESA APIs Mean for Businesses

On August 1, Safaricom announced that it was going to take a more elementary and unchallenging approach for businesses to integrate M-PESA into their...
Safaricom New logo

Safaricom to Get Into General E-commerce with Launch of Masoko

By now you should know the trend, if it's Safaricom and I'm the author, it's probably a rant, a leak or on the rare,...
Mpesa

To Fight Fraud, M-Pesa Agents Will Now Use Photo Identification on All Transactions

"Hello, please nitumie zile pesa kwa hii number, usitume kwa ile yangu sababu imeblock mpesa", all M-Pesa users have at one point received such...
CA Kenya

Safaricom Refuses to Install Kenya’s Communications Authority Device Management System

A few weeks ago, the Communications Authority of Kenya (CA) explained why it wants the Device Management System (DMS) installed – and the reason was...

Mobile Use Soars in Kenya, 99 Percent Internet Subscribers are on Mobile

A peek into the Sector Statistics Report for the third quarter of 2016/17 that was summarized by the Communications Authority of Kenya (CA) reveals...
Roaming Charges

Highest Roaming Traffic From Uganda According To Third Quarter Sector Statistics Report, 2016/17

One of the Communication Authority of Kenya’s (CA) mandate is to police the ICT industry in the country and give the public an overview...

KCB is Safaricom’s Second Trust Account Holder for Its M-PESA Services

Safaricom and Kenya Commercial Bank (KCB) Group have struck a deal that will make the banking institution a trust account holder for the telco’s...
Safaricom New Logo

Safaricom Set To Perform Third Major Upgrade On M-PESA From 30th June

Kenya’s Number 1 operator Safaricom has announced that it will perform a key upgrade on its wildly popular M-PESA platform for the next three...
Consumer Wallet

Safaricom and mSurvey Launch Consumer Wallet To Measure Kenya’s Cash and Digital Economy

Safaricom, which has been working together with mSurvey, has launched a solution called Consumer Wallet, an online, mobile platform that uses SMS to map...
Music Streaming

Safaricom Will Launch a Music Streaming App in July But Will You Use It?

Mobile operator Safaricom will launch a music streaming service app in July. The service hopes to offer a platform for music artist to upload and...
Safaricom New Logo

Safaricom Teased Their New Logo on Twitter and Things Went Downhill from There

Following the repositioning of Safaricom from a telecommunications brand to a “digital lifestyle enabler”, the company went ahead to update its new logo on...

Safaricom Undergoes brand Repositioning with a New Logo and Tagline to go with it

Safaricom Limited on Saturday night, at an all-white invite-only party, officially ditched their long-time tagline "the better option" for a more subtle one, "Twaweza". Alongside...
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