Airtel Finalizes Migration Of Yumobile Customers, Here’s What’s New

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Following the acquisition of yuMobile customers by Airtel, the red telco has gone ahead to finalize the transition of the customers. yuMobile sold the customers to Airtel while the yuMobile infrastructure was purchased by Safaricom in a process that started on August 2014.

The 2.55 million new Airtel subscribers who will continue to use yuMobile SIM cards add onto existing Airtel subscribers to make the total 8 million subscribers for Airtel. However, joining Airtel does not mean they change the way they do things.

Service messages they have been getting will still come branded as yuMobile messages and their messaging will be handled separate from the ind of messaging old Airtel subscribers get. Even as they come on board and get 3G services by joining the Airtel network the data bundles packaging and rates will not change, this includes the value added services attached to yuMobile, these remain. According to Airtel, this will have some sort of permanence.

Moving forward, all services, products, offers and promos will have the same consideration: yuMobile will be separate.

yuMobile customers will also retain their existing mobile numbers, continue to enjoy their yuMobile services including Ksh3 yuMobile calls to other networks, free yuMobile-to-yuMobile calls, SMS rates at Ksh1 yuMobile-to-yuMobile and Ksh2 yuMobile to other networks and valued added services.

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