RIM BlackberryBlackberry sells mainly for RIM’s prowess in handling email, Blackberry messenger and social. These make the device quite suitable for use as an extension to an office device, a task that rivals are managing to handle quite well leaving the device maker abit exposed as to what premium service it stands out in.

Well this same service has suffered a major disruption in huge markets, Europe, Middle East and Africa on Friday 21st, according to Reuters. RIM personnel were quick to apologize for the situation to avoid a repeat of the disaster that was after a similar service outage rocked RIM globally and they took ages to acknowledge the situation. RIM is said to be working to fix the problem and Pete Cunningham, an analyst¬†noted that it’s their chance to redeem themselves and learn from previous mistakes of last year.